McGlone raises serious issues with high street voucher access

Social Democratic and Labour Party MLA for Mid Ulster, Patsy McGlone, has expressed concern that some people could struggle to access the high street voucher scheme and has called for urgent action from Stormont Ministers.

Anyone over the age of 18 can apply for a £100 pre-paid card through the NI Direct website.

While applications can also be made over phone, McGlone said older and vulnerable people could struggle to apply for the voucher.

The Mid Ulster MLA said, “While the High Scheme Voucher is a welcome initiative, there are serious concerns that the registration process not only fails to cater to vulnerable people but will likely disadvantage all those without online services or ability to navigate them.

“Several elderly and vulnerable constituents have expressed concern that the online application may present barriers to them accessing this voucher.

“Older people have been among those worst affected by the Covid-19 pandemic and their potential exclusion from this scheme would add insult to injury. Many older people are not comfortable with digital forms, and some will not have the support from friends or family members to complete this application. An alternative mechanism must be established.

“The SDLP has written to the Communities Minister, Deirdre Hargey urging her to liaise with the Economy Minister to ensure vulnerable people can avail of this scheme. We have also asked Minister Hargey to ensure pensioners and vulnerable people can access the scheme automatically, with her department already holding their information. They have a huge database of individuals details and this shouldn’t need to be replicated via the High Street Voucher application.

“The registration process doesn’t need to be so complicated, and more thought should have been given to supporting the most vulnerable in society.”